Customer Stories

Think Bigger

Our customers are people and organizations with big aspirations and important agendas. They have people to talk to and missions to serve. We help them drive positive behaviors by providing the rewards people want and need.

Here are some recent examples.

Safety Incentives That Work



The Challenge We all want to work in a safe environment. However, in many industries, creating a safe work environment is even more important as their employees are dealing with potentially hazardous conditions. And because safety is viewed as everybody's job, any incentives offered by an organization need to have universal appeal. The Solution SVM works with many companies of all sizes to create and administer incentive solutions around safety ...

New Customer Promotion Runs on Gift Cards



The Challenge One of the nation’s largest tire manufactures wanted to boost sales and increase floor traffic. The Solution Gas gift cards were a perfect match. SVM worked with the company to create a fully customized gas gift card to use as a reward in its month long tire promotion. We coordinated the card customization approval with the chosen gasoline company, managed the card production and executed the individual fulfillment to each custo ...

Gift Cards Help Retain Construction Employees



The Challenge A major construction company in a rural area was concerned about employee turnover. The management team decided it needed a worthwhile incentive to encourage attendance. The reward needed to appeal to a large group, be easy to administer, and, most importantly, achieve the goal of reducing turnover. The Solution Management knew the cost of gasoline was a big concern for the commuting employees. SVM was brought on because of our de ...

Gift Cards Receive “Credit” for Promotion Success

  The Challenge A regional credit union decided it needed to promote its automotive, RV, motorcycle, boat, and signature loans and was looking for a solution. The credit union contacted SVM to talk about incentive solutions designed to drive new loan applicants. The Solution Given the rising cost of fuel, gas gift cards were chosen as the incentive. The customers were awarded the gas gift card at the time of loan approval and the reward ranged from ...

Gift Cards Fuel Sales and Employee Incentives



The Challenge A leading optical lens provider was looking for the right tool to expand sales and improve company profits. The right tool had to be easy to administer, easy to distribute, quick to reach the recipients and truly valued. After much thought, gift cards were chosen as the right incentive to boost sales numbers and motivate employees. The Solution SVM was chosen to distribute the various gift card brands and quantities to numerous lo ...

Travel Agency Selects Gift Cards for Sales Incentive Program

  The Challenge A major online travel agency’s advertising firm needed a strong partner to execute its latest marketing and incentive program to increase new hotel bookings. The Solution The online travel agency was planning to offer a choice of several gift card brands to travelers that booked hotel reservations at select hotels. The gift card value would vary between hotels. We were chosen to be their partner because of our deep background in ...

Gift Card Promotional Program Rewards Customers



The Challenge A network of auto dealers in the Northeastern U.S. wanted to increase sales at selected service centers. The Solution The auto dealers partnered with SVM on a gas gift card promotion designed to reward customers when service was conducted at one of the participating dealerships. The promotion was sent to 325,000 households. To receive the $10 gas gift card, the customer was required to present the direct mail piece and purchase ...

Gift Cards Reward Loyal Customers



The Challenge A national office products retailer needed to drive traffic to its locations and increase sales of a specific national line of products within its stores. The Solution The retailer developed a customer loyalty promotion using gas gift cards as the incentive. For a limited time, customers who purchased a qualifying product and enrolled in the retailer's loyalty program received a complimentary $30 gas gift card by mail. We coor ...

Gift Cards Improve Lead Generation at Tradeshow



The Challenge Like many companies, invivodata, a scientific and regulatory leader in capturing clinical outcome data, needed to achieve their tradeshow marketing goals with less resources. With a significant cut in their budget, the marketing team decided to focus all of their efforts on boosting booth traffic. The challenge was how to stand out among more than 450 exhibitors at the tradeshow. The Solution invivodata’s VP of Marketing, Tom H ...

Gift Cards Encourage Test Drives and New Customers



The Challenge HookLogic, a provider of a website software platform designed to deliver dynamic content for websites and other marketing channels, needed an incentive for one of its client's lead generation programs. The Solution HookLogic partnered with SVM to incorporate gift cards for website visitors of specific car dealerships’ websites. Once on a dealer’s website, the offer for a free gift card was provided to the visitor. All the visi ...

Gift Cards Support Employee Wellness Programs, Foster Healthy Workplaces

  The Challenge  LifeCare, a leader in the employee productivity and loyalty industry, offered clients a full service wellness program. Employee participants earn reward points based on completing specific activities which they can then redeem for items such as gift cards in a web-based catalog. LifeCare needed a partner to develop and execute the gift card portion of the program. The Solution  SVM partnered with LifeCare to develop a gift card program that fit seamles ...